SHIPPING

Transportation Policy for SIMPLYGOODSUP LLC

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At SIMPLYGOODSUP LLC, we are committed to ensuring your women’s clothing orders are delivered securely and efficiently. This Transportation Policy outlines how we handle shipping, delivery timelines, and related concerns for purchases made on Simplygoodsup.store.

1. Shipping Locations

We currently offer shipping to all locations within the United States. At this time, we do not ship internationally.

2. Shipping Methods

We partner with reliable shipping carriers to deliver your order safely. The available shipping methods include:

  • Standard Shipping: Estimated delivery within 5-7 business days
  • Expedited Shipping: Estimated delivery within 3-5 business days

You can select your preferred shipping option during checkout, and applicable fees will be displayed before you confirm your order.

3. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Note: During peak periods, such as holidays or sales events, processing times may take slightly longer.

4. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping fee will be displayed at checkout.

Occasionally, we may offer free shipping promotions, which will be clearly advertised on our website.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your package’s status on the carrier’s website.

If you do not receive your tracking number within 48 hours of placing your order, please contact us at fergurson@simplygoodsup.store.

6. Delivery Times

Delivery times are estimates and may vary due to factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • High order volumes during peak seasons

7. Address Errors

It is the customer’s responsibility to provide accurate shipping information at the time of purchase. If an incorrect or incomplete address is provided:

  • Orders returned due to address errors will require additional shipping fees to be resent.
  • Refunds for returned orders will exclude original shipping costs.

If you notice an error in your shipping address after placing your order, please contact us immediately at fergurson@simplygoodsup.store or call 717-237-9793.

8. Lost or Damaged Packages

We take great care to ensure your order arrives in perfect condition. However, in rare cases where an issue arises:

  • Lost Packages: If your package is marked as “delivered” but you have not received it, notify us within 7 days. We will assist in filing a claim with the shipping carrier.
  • Damaged Packages: If your package arrives damaged, please email fergurson@simplygoodsup.store with your order details and photos of the damage. We will provide a replacement or refund as needed.

9. Returns and Refused Shipments

For information on returns, please refer to our Refund and Returns Policy. If a shipment is refused or returned to us due to customer error, additional shipping charges may apply.

10. Order Cancellations

Orders can be canceled within 24 hours of placement for a full refund. If the order has already been processed or shipped, you will need to follow our return process.

11. Contact Us

If you have questions or need assistance regarding your shipment, feel free to reach out to us:

Thank you for choosing SIMPLYGOODSUP LLC for your women’s clothing needs. We are dedicated to ensuring your order is delivered seamlessly and on time!

Let me know if there’s anything you’d like to add or adjust! 😊

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